Legal notes and Privacy

WE UPDATED OUR PRIVACY STATEMENT STARTING FROM MAY 2ND, 2018.

 

This Online Privacy Policy (in short, “Privacy Policy”) illustrates the way in which Techno Surface S.A.S.  manages the Personal Data provided through the website and the mobile version that contain links to this Privacy Policy.

Techno Surface S.A.S. is the processor of personal data within the meaning of the applicable law.

 

This Privacy Policy does not apply to the Techno Surface S.A.S.  sites that do not contain links to this Privacy Policy or to third party websites linked to Techno Surface S.A.S.  sites.

 

 

Summary

 

This summary section provides a brief overview of our Privacy Policy. For further details, please read the entire Privacy Policy below.

 

  • The information we collate
  • How we use your information
  • The information we share
  • Your privacy options
  • Security
  • Global access to our sites
  • Changes to our Privacy Policy

 

The information we collate

 

Techno Surface S.A.S.  collates through its website the following types of information:

 

  • The information you provide. Personal or company data you provide when you fill out our forms for our products, machines, plants, services and personal data or when you contact Techno Surface S.A.S. customer service.

 

  • Information collected automatically. Your IP address and non-identifying information about how you use Techno Surface S.A.S. sites can be acquired automatically by using monitoring technologies, e.g. cookies.

 

How we use your information

 

Techno Surface S.A.S.  uses the collected information for following purposes:

 

  • To provide you with requested Techno Surface S.A.S. products, machines, systems and services.
  • To offer and provide information about similar and /or related products and services.

 

Pursuant to the European laws for data protection, Techno Surface S.A.S.  must have a legitimate reason to process your personal data. The legitimate reason that applies in each individual case depends on the specific purpose previously described for which Techno Surface S.A.S.  treats your personal data:

 

  • In certain cases, Techno Surface S.A.S. may request your consent to collate and process your personal data. If you decide to give your consent, you can later revoke it by contacting us as indicated in the “Your privacy options” section. Withdrawal of consent does not affect the processing that has already taken place.

 

  • In other cases, processing your personal data may be necessary to comply with a law or an applicable legislation, or to execute a contract you have signed. It may not be possible for you to withdraw from the processing, or your decision to withdraw could affect our ability to fulfil a contractual obligation to you.

 

  • There are still other cases in which Techno Surface S.A.S. can process your personal data based on its legitimate interests to send you communications about products and services, as well as scientific /technical research. You have the right to withdraw from any kind of processing of your personal data. To do that, you can contact us as indicated in the “Your privacy options” section.

 

Processing operations may include recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction of personal data. The personal data we collect about you can be stored for five years from your latest interaction. After that, they will be stored solely for the time reasonably necessary for the purposes previously indicated, in accordance with the applicable laws.

 

The information we share

 

Techno Surface S.A.S.  does not sell nor disclose your personal data to third parties without your consent.

In the event Techno Surface S.A.S.  decides to restructure or dispose of its own business through a sale, a merger or an acquisition, it may share your personal data with actual or potential buyers. We will require any actual or potential purchaser to process the personal data in accordance with this statement.

 

Your privacy options

 

You have the right to see and obtain a copy of your personal data we store, as well as to ask us to correct any inaccurate or incomplete personal data. You have the right to receive a copy of the provided data in a machine-readable format, and to transmit it to another controller. You can also request the erasure of your personal data or the restriction of processing, or you can oppose to it. To request access to your personal data, make a report, file a complaint, request a correction or to withdraw from certain programs, contact our Privacy Officer by sending an e-mail to privacy@technosurface.it

 

You can also send a letter to the following address:

Techno Surface S.A.S.

To the kind attention of the Privacy Officer

Via Giuseppe Missori, 18 – 20851 Lissone (MB)

 

The Italian Data Protection Authority has the responsibility to verify that the privacy law is respected in Italy.

For further information on your privacy rights, or if you are not able to solve a problem directly with us and wish to lodge a complaint, please contact the Italian Privacy Data Protection Authority.

 

Security

 

Techno Surface S.A.S.  uses advanced controls to protect and secure personal data, but when you share them online, there is the risk that an unauthorized third party may be able to access them.

 

Global access to our sites

 

By using this site, you are aware that your personal data will be collected, stored and processed in Italy.

For further information on the protection measures we adopt for personal data, please contact us as explained in the “Your privacy options” section.

 

 

Changes to our Privacy Policy

 

Please check this Privacy Policy regularly, as we may occasionally modify or update parts of this Privacy Policy, subject to applicable obligations relating to consent. Any changes will be promptly published on this page and accompanied by a new effective date indicated in the upper part of the page.

 

 

Techno Surface S.A.S.  Online Privacy Policy

 

With effect from MAY 2ND, 2018

This Online Privacy Policy (in short, “Privacy Policy”) illustrates the way in which Techno Surface S.A.S.  manages the Personal Data provided through the website and the mobile version, controlled by Techno Surface S.A.S.  – Viale Bianca Maria, 24 – 20129 Milano (MI)

and that contain links to this Privacy Policy. Techno Surface S.A.S. is the processor of personal data within the meaning of the applicable law.

 

Types of information we collate online

The types of personal data we may collect during your use of the Techno Surface S.A.S.  site are described in this section and include both the information you provide us and those we automatically acquire when you use the Techno Surface S.A.S.  website.

For the purposes of this Privacy Policy, the term “personal data” means information that identifies you or could reasonably be used to do so. Examples of personal data include your name, address, telephone number and e-mail address.

 

The information you provide

 

The personal data you provide when visiting the Techno Surface S.A.S.  sites.

 

Techno Surface S.A.S.  collects personal data entered by users on the Techno Surface S.A.S.  website, and they may include for example:

  • Contact information such as name, address, telephone number or e-mail address.
  • Techno Surface S.A.S. site does not handle work requests – in case of work requests received through the site, these will be erased upon receipt.
  • Payment information (e.g. bank details, delivery address and billing address).
  • Content provided by users (e.g. when filling out our online contact form or sending other information about the search purpose).

 

Personal data shared during other interactions with Techno Surface S.A.S.

 

You can contact Techno Surface S.A.S.  to ask questions, report concerns or problems regarding our products, machines, systems and services. If you communicate or request information to Techno Surface S.A.S. , you may be asked to provide your contact details in addition to the personal data pertinent to your request.

 

Information that can be automatically acquired

 

When using Techno Surface S.A.S.  sites, we can also automatically acquire certain information about the use and the device as described below.

 

IP address

 

When you visit Techno Surface S.A.S.  website, we can record the Internet Protocol (“IP”) address of your computer or another electronic device. An IP address identifies the electronic device you use to access the sites.

 

Cookies and other monitoring technologies

 

We also collect information about your use of the Techno Surface S.A.S.  sites using monitoring technologies like cookies. A “cookie” is a univocal numerical code that is transferred into your computer to save browsing preferences and improve the user’s browsing experience. Techno Surface S.A.S.  uses Analytics Cookies to acquire statistical information regarding the users’ browsing methods, in an aggregate and anonymous form.

 

This Techno Surface S.A.S.  website is not designed to respond to “do not track” signals received from browsers.

 

For further information about cookies, visit our site at /cookies. Please note that some cookies are essential for the operation of our sites and their elimination or deactivation reduces their functionality.

 

Monitoring on mobile devices

 

The site of Techno Surface S.A.S. is available as application or site for mobile devices. If you use a mobile device to access Techno Surface S.A.S.  sites, in addition to the information previously described, we can collate the following specific information about the mobile device: device ID.

 

Information acquired from other sources

 

We can combine the information about you obtained from a visit to a Techno Surface S.A.S.  site. We can also combine the information about you acquired through the Techno Surface S.A.S.  sites with information collected offline.

 

How we use your information

 

We use your personal data to provide you with the products, machines, systems or services you request, to communicate with you, to improve your experience on the Techno Surface S.A.S. sites and, in general, to improve our products and services, as well as for other internal business purposes. These uses may include the recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction of personal data. The personal data we collect about you can be stored for five years from your latest interaction. After that, they will be stored solely for the time reasonably necessary for the purposes previously indicated, in accordance with the applicable laws.

 

 

 

 

Provision of the product and services you request

 

If you choose to purchase a product or our services, we use the personal data you provide to us through the Techno Surface S.A.S.  website to manage your orders and invoices, to process payments, to answer your questions, to provide you with the requested services and to ensure an optimal customer experience.

 

Marketing

 

You may also receive marketing information from Techno Surface S.A.S.  , for example offers related to products or associated services. In such cases, we will use your contact details and your personal data to send you marketing related information.

 

 

Customisation of user experiences

 

The personal data you provide may be used to create offers, information or services tailor-made according to your interests and preferences.

 

Legitimate reason for the processing

 

Pursuant to the European laws for data protection, Techno Surface S.A.S.  must have a legitimate reason to process your personal data. The legitimate reason depends on the specific purpose previously described that applies to your personal data processing by Techno Surface S.A.S. :

 

  • In certain cases, Techno Surface S.A.S. may request your consent to collate and process your personal data. If you decide to give your consent, you can later revoke it by contacting us as indicated in the “Your privacy options” section. Withdrawal of consent does not affect the processing that has already taken place.
  • In other cases, processing your personal data may be necessary to comply with a law or an applicable legislation, or to execute a contract you have signed. It may not be possible for you to withdraw from the processing, or your decision to withdraw could affect our ability to fulfil a contractual obligation to you.

 

  • There are still other cases in which Techno Surface S.A.S. can process your personal data based on its legitimate interests to send you communications about products and services, as well as scientific /technical research. You have the right to withdraw from any kind of processing of your personal data. To do that, you can contact us as indicated in the “Your privacy options” section

 

The information we share

 

We share your personal data with third parties exclusively in the ways described below. We do not sell nor rent personal data to third parties for their marketing purposes.

 

Sellers and suppliers

 

We have relationships with suppliers that help us manage our business and for whom it may be necessary to have access to your personal data to supply services to Techno Surface S.A.S.  . We do not authorize these parties to use your personal data for purposes not related to Techno Surface S.A.S.  , and we do not share personal data coming from countries that demand the consent, unless the consent has been obtained before sharing. We oblige them to manage personal data in accordance with this Privacy Policy.

 

Legal rights and obligations

 

In some limited cases, Techno Surface S.A.S.  may be compelled to disclose your personal data in order to comply with legal obligations or requests, such as to comply with reporting obligations to our regulatory authorities regarding our products’ safety, or in relation to the sale or the transfer of one of our product lines or divisions, which includes the services provided through one or more Techno Surface S.A.S.  sites. In such cases, we will take the necessary measures to protect your personal data to the maximum extent possible. We also reserve the right to use personal data to investigate and prosecute users who violate our policies or behave unlawfully or detrimentally to third parties or other people’s property.

 

 

Changes in the organisation

 

In the event Techno Surface S.A.S.  decides to restructure or dispose of its own business through a sale, a merger or an acquisition, it may share your personal data with actual or potential buyers. We will require any actual or potential purchaser to process the personal data in accordance with this statement

 

Privacy of minors

 

Techno Surface S.A.S.  does not intentionally collate or use personal data on its own sites directly from minors (for Techno Surface S.A.S.  the term “minors” refers to persons under the age of 18). We do not intentionally allow minors to communicate with us. Parents who become aware of the fact that their child has provided us with information are kindly requested to contact us according to the methods indicated in the “Your privacy options” section and we will work with them to solve the problem.

 

Your privacy options

 

You have the right to see and obtain a copy of your personal data we store, as well as to ask us to correct any inaccurate or incomplete personal data. You have the right to receive a copy of the provided data in a machine-readable format, and to transmit it to another controller. You can also request the erasure of your personal data or the restriction of processing, or you can oppose to it. To request access to your personal data, make a report, file a complaint, request a correction or to withdraw from certain programs, contact our Privacy Office by sending an e-mail to privacy@technosurface.it . You can also send a letter to the following address:

 

Techno Surface S.A.S.  

To the kind attention of the Privacy Officer

Via Giuseppe Missori, 18 – 20851 Lissone (MB)

 

The Italian Data Protection Authority has the responsibility to verify that the privacy law is respected in Italy. For further information on your privacy rights, or if you are not able to solve a problem directly with us and wish to lodge a complaint, contact the Italian Privacy Data Protection Authority.

 

In all communications to Techno Surface S.A.S. , please indicate your e-mail address, the website address, the application for mobile devices and/or the specific Techno Surface S.A.S.  product in which you have entered your personal data (for example: technosurface.it), together with a detailed explanation of your request. If you wish to erase, modify or correct your personal data and contact us by e-mail, please indicate in the subject of the e-mail “Request for erasure” or “Request for alteration / correction”. We will promptly respond to all reasonable requests; to process certain requests it may be necessary to request a further confirmation of your identity.

 

Data security

 

Techno Surface S.A.S.  has reasonable technical, administrative and physical controls aimed at securing the personal data collected through the Techno Surface S.A.S.  website. However, there is always a remote risk that a third party without authorization fraudulently intercepts transmission via Internet or that someone finds a way to circumvent our security systems. Therefore, we urge you to be cautious when transmitting personal data via Internet, particularly if it is about financial information. Techno Surface S.A.S. is not able to guarantee that third parties without authorization not to have access to your personal data, therefore, if you enter personal data on the site of Techno Surface S.A.S. , you must ponder related advantages and risks.

 

Third-party sites and social media plug-ins

 

This Privacy Policy does not apply to the Techno Surface S.A.S.  sites that do not contain links to this Privacy Policy, or to third websites to which you are redirected through the links contained in the Techno Surface S.A.S.  sites. The Techno Surface S.A.S.  websites may use social media plug-ins (for example, the “Share on Twitter” button) to allow you to easily share information with others. When you visit the sites of Techno Surface S.A.S.  , the social plug-in operator can place a cookie in your computer or in another electronic device and that will allow them to recognize the people who have visited our site previously. If you have accessed the social media site (eg Twitter) while browsing our Techno Surface S.A.S.  site, the social plug-in will allow the social media site to receive information indicating your previous visit to Techno Surface S.A.S.  site.

 

The social media plug-in will also allow the website of the same media to share with others social users information about your activities carried out on our Techno Surface S.A.S.  site. These sharing settings are managed by the social media website and are regulated by its own privacy policy.

 

The personal data collected through the forms on the Techno Surface S.A.S.  website are filtered for Techno Surface S.A.S. – at the level of spam protection – by the reCAPTCHA program (Google Inc.). This type of services analyses the traffic of this Application, potentially containing users’ personal data, with the purpose of filtering it from parts of traffic, messages and content identified as SPAM. The use of the reCAPTCHA system is subject to Google’s Privacy Policy and Terms of Service.

 

Global access to our sites

 

This site is owned and managed by Techno Surface S.A.S. in Italy, but the provided information will be accessible to our sellers and suppliers in other countries in accordance with this policy. Furthermore, if you are visiting this site from a country other than Italy, your communications with us will necessarily involve the transfer of information across borders. The level of legal protection of personal data is not the same in all countries; however, we will adopt the security measures described in this Privacy Policy in order to safeguard the security of your information. By using this site, you are aware that your personal data will be collated, stored and processed in Italy and in any countries where we can transfer this information during our business operations.

 

Changes to our Privacy Policy

 

We use personal data exclusively in the manner described in the Privacy Policy in force when the information has been acquired by you or based on your authorization. However, and in compliance with any consent obligations, we reserve the right to modify this Privacy Policy. Any changes to this Privacy Policy will be published on this page with the new effective date.  Techno Surface S.A.S.  invites you to review periodically this Privacy Policy to check such changes. The personal data acquired based on your continuous use of Techno Surface S.A.S.  sites will be processed in accordance with the currently published Privacy Policy.

 

Other terminology related to online conditions of use

 

Privacy and security

 

Techno Surface S.A.S.  respects your privacy, it considers our relationship important and it is committed to protect your privacy. We are aware of the importance of privacy for our customers and for visitors of the Techno Surface S.A.S. websites. Our use of personal data is governed by our Privacy Policy and by accessing and using the sites of Techno Surface S.A.S. , you agree to be bound by this Policy.

You acknowledge and accept that, by entering your personal identification information on the sites of Techno Surface S.A.S. , despite the fact that Techno Surface S.A.S. has protective measures aimed at preventing unauthorized access or interception, there is no absolute guarantee of security.

 

 

IN THE UNLIKELY POSSIBILITY OF NON-AUTHORIZED INTERCEPTION OR ACCESS NOTWITHSTANDING OUR INITIATIVES, Techno Surface S.A.S.  DECLINES ANY LIABILITY FOR SUCH INTERCEPTIONS OR UNAUTHORIZED ACCESSES, OR FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES (INCLUDING THE LOSS OF PROFITS) TO A CUSTOMER OR USER. EVEN IF Techno Surface S.A.S.  WAS PREVIOUSLY WARNED ABOUT THE POSSIBILITY OF SUCH DAMAGES, IT DOES NOT GUARANTEE, EXPLICITLY OR IMPLICITLY, THAT THE INFORMATION STATED BY CUSTOMERS WILL NOT BE INTERCEPTED, THAT THERE WILL NOT BE AN UNAUTHORIZED ACCESS TO THEM, NOR IT PROVIDES IMPLICIT WARRANTIES ON SALEABILITY AND SUITABILITY FOR A PARTICULAR PURPOSE.